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Terms and Conditions

TERMS AND CONDITIONS / SERVICE AGREEMENT

American Security Solutions

ROC License No. 346667

Effective Date: [01/01/2026]

1. Parties

This Service Agreement (“Agreement”) is entered into between American Security Solutions (“Company”) and the customer identified on the applicable proposal, estimate, or invoice (“Customer”).

2. Scope of Work

The Company agrees to provide installation, service, repair, or consultation for low-voltage systems, including but not limited to:

  • Access control systems
  • Surveillance (CCTV) systems
  • Alarm systems
  • Structured cabling and networking
  • Locksmith services

The specific scope of work shall be described in the written proposal, quote, or invoice (“Scope of Work”).

Any work not expressly described in the Scope of Work is excluded and may require a written change order and additional charges.

3. Payment Terms

Unless otherwise agreed in writing:

  • A deposit of 50% of the total project cost is required prior to scheduling
  • The remaining balance is due immediately upon completion of work
  • For larger projects, the Company may require progress payments
  • Late Payments

Payments not received within 10 days of invoice date may incur a late fee of 1.5% per month (18% annually) or the maximum allowed by Arizona law

Customer agrees to pay all reasonable costs of collection, including attorney’s fees, court costs, and collection agency fees

The Company reserves the right to suspend work or services for non-payment.

4. Change Orders

Any deviation from the original Scope of Work must be approved in writing.

Additional work requested by Customer will be billed at:

  • Standard labor rates
  • Material costs plus applicable markup

5. Access to Premises

Customer shall provide safe and reasonable access to the work site, including:

  • Access to electrical power
  • Access to ceilings, walls, and equipment areas
  • Safe working conditions

The Company is not responsible for delays or additional costs caused by restricted access, unsafe conditions, or unforeseen site issues.

6. Concealed Conditions

The Company is not responsible for concealed or unknown conditions including, but not limited to:

  • Hidden wiring issues
  • Structural obstructions
  • Code violations by prior contractors
  • Hazardous materials

Any such conditions may require additional work and will be billed accordingly.

7. Equipment and Materials

All equipment remains the property of the Company until paid in full

Manufacturer warranties apply to all equipment

The Company does not guarantee compatibility with existing third-party systems unless explicitly stated

8. Limited Warranty

The Company provides a one (1) year workmanship warranty from the date of completion.

This warranty does not cover:

  • Customer misuse or negligence
  • Third-party modifications or tampering
  • Acts of God, power surges, or environmental damage
  • Normal wear and tear

Warranty service does not include after-hours or emergency response unless separately contracted.

9. Limitation of Liability

To the fullest extent permitted under Arizona law:

The Company shall not be liable for:

  • Loss of use, income, or profits
  • Property damage beyond the scope of work
  • Failure of any security system to prevent loss, theft, injury, or damage

Customer acknowledges that:

Security and alarm systems are deterrent measures only and do not guarantee prevention of loss or harm.

In no event shall the Company’s liability exceed the total amount paid by Customer for the services provided.

10. Indemnification

Customer agrees to indemnify, defend, and hold harmless the Company from any claims, damages, or liabilities arising from:

  • Customer misuse of installed systems
  • Unauthorized modifications
  • Failure to maintain systems
  • Violations of applicable laws or codes at the property

11. Monitoring Services Disclaimer

If monitoring services are provided through a third-party provider (e.g., Alarm.com or central station):

  • The Company is not responsible for monitoring performance or response times
  • Customer agrees to the terms of the third-party monitoring provider

12. Permits and Code Compliance

Unless otherwise stated:

  • Customer is responsible for obtaining required permits
  • The Company will perform work in accordance with generally accepted industry standards and applicable codes

13. Cancellation

Deposits are non-refundable once materials are ordered or work is scheduled

Cancellations after work has begun will be billed for labor, materials, and restocking fees

14. Arizona Law and Dispute Resolution

This Agreement shall be governed by the laws of the State of Arizona.

Any disputes shall be resolved in a court of competent jurisdiction located in Maricopa County, Arizona.

In the event of a dispute, the prevailing party shall be entitled to recover reasonable attorney’s fees and costs.

15. Force Majeure

The Company shall not be liable for delays or failure to perform due to events beyond its control, including but not limited to:

  • Acts of God
  • Weather conditions
  • Supply chain disruptions
  • Labor shortages

16. Entire Agreement

This Agreement, together with the proposal or invoice, constitutes the entire agreement between the parties and supersedes all prior discussions or representations.

17. Acceptance

Approval of a quote, signature, or payment of deposit constitutes acceptance of these Terms and Conditions.